All orders require a 25 percent deposit to be paid to the workshop in advance. Work cannot begin until the deposit is paid. This reduces the vendor liabilities in time, materials and labor should the customer suddenly decide to “change their mind.” It also reduces our risk as we do not want to damage our relationships with our factories.
Deposits are non-refundable.
Records of any cash deposits made on site to vendors made or suppliers in order to hold goods should be clarified in writing typically with a signed (or in some situations a “stamped”) receipt. We strongly reccomend you allow an ACF representative to handle this for you.