Confirmations

After receiving your request, we will get back to you in order to walk you through the process. In some cases, we may suggest alternative choices based on our pricing and quality insights. Because ACF deals in thousands of products from multiple suppliers, we can offer you keen insights into the local marketplace. It may turn out that the product you currently purchase elsewhere is categorized in a lower quality class under ACF's rigid and expert guidelines. We hope that you will give us the opportunity to share with you our combined knowledge of the markets, based on thousands of transactions. After we have located the product, we will usually show you the actual photos of each item. Please also be really clear when confirming whether you want a product or not - especially while in the field.

Its also important to specify exact match or similar item acceptable, as in many cases one varies from item to item since many are indeed antique. Please also be really clear when confirming whether you want a product or not - especially while in the field.

Can I cancel an item after it has been confirmed?

It is the customers responsibility to be very clear in confirming and cancelling items. If you would like to cancel a service or item for any reason whatsoever, please do so on paper. Verbal cancellations are best avoided and ACF will not take responsibility for any cancellations which we received verbally and not processed accordingly. Not all items can be cancelled and we reccomend you review our cancelations policy so you know what items can & cannot be cancelled and how to do so.